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Service and Support Technician

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Job Order #: 5666751

NOC: 6221
Employer Name:
Dot Technology Corp.
Posted Date:
14-Feb-2019
Location:
EMERALD PARK
 
# of Positions:
1
Employment Terms:
Full Time
Education:
Private Vocational School Certificate
Experience:
1-2 Years
Apply By:
25-Feb-2019
How to Apply?:
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Employer Name:
Dot Technology Corp.
Contact Email:
careers@seedotrun.com


Description

DOT Technology Crop. is focused entirely on designing, manufacturing and distribution of a fully autonomous power unit designed to allow autonomous functionality to a large variety of implements commonly used in agriculture.
  
DOT Technology Corp is looking for a versatile Service and Support Technician to join our expanding service/support team.

DOT Technology Corp. is located in Emerald Park, just minutes east of Regina. DOT Technology Corp. is a medium sized, privately owned company, that is developing innovative solutions to increase farm efficiency.

ESSENTIAL DUTIES/RESPONSIBILITIES:  
* Assist in the ongoing field-testing activities as required.  Ensuring proper documentation will be mandatory  
* Provide technical support to customers, dealers and SeedMaster/DOT internal staff members
* Become a technical expert on all aspects of SeedMaster/DOT systems
* Collect, process, and manage customer support data (internal and external customers) within CRM software and ensure key findings are communicated to all required personnel
* Travel to customers field locations to perform support/service related work
* Assemble and install manufactured and purchased DOT components and assemblies as required
* Other duties as required

POSITION QUALIFICATIONS:
* Graduates from the Agriculture Equipment Technician and/or Heavy Equipment Technician program will be given preference
* Must have an excellent mechanical aptitude
* Must have a strong electronics background
* Must understand hydraulic and electronic systems, components and processes
* Ability to operate air tools, power tools and hand tools
* Read drawings (mechanical, electrical and hydraulic) and check for proper fit, form and function
* Ability to communicate effectively  written and orally  to colleagues and customers
* Overtime and the ability to travel up to 50% of the time to various locations in Canada and/or the US, both for day and overnight trips, will be required

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