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Field Service Technician

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Job Order #: 5666811

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To be discussed
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Employment Terms:
Full Time
Length of Employment:
Grade 12
0-6 Months
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With over 30 years of experience in the Point of Sale (POS) industry, our passion to service our customers has only grown. We are constantly striving to create simplicity for our clientele by providing proven POS technology and professional 24x7 customer support. Our team members are the heart of our company and we are looking for special individuals who share our passion and drive.

What We Offer
A fun, supportive and professional work environment
Opportunities to grow
Travel opportunities around North America
And more

We are currently looking for a full-time Field Service Technician to join our team, starting immediately.

Position Summary
The Field Service Technician will be responsible for installs, repairs, and maintenance on PC, point of sale equipment and peripherals for AM/PM Systems customer base. The successful candidate should be a self-starter and have the ability to work with limited supervision, and have a good understanding of computer hardware while maintaining customer service. In addition, the candidate must own a reliable vehicle. Please note, that this position requires regular on-call shift work.

Main Responsibilities
Break / fix service of a wide variety of POS equipment, ATMs, as well as PCs, printers, routers as well as a variety of other electronic peripherals
New system refreshes
Install, Moves, Adds, Changes (IMAC) procedure
Manage work orders to meet customers service level agreements

PC repair skills
A+ Certification an asset
ATM Experience an asset
Ability to logically troubleshoot equipment
Good mechanical skills
Good communication skills
Self-motivated is a must
Valid Drivers license and a reliable vehicle
Ability to follow directions to completion and pay close attention to details
Ability to accurately read and complete forms
Willingness to travel to customer sites on a regular basis


Skills and Abilities

Specific Skills
 - Install, Maintain And Repair Electronic Equipment


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