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Customer Service Representative

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Job Order #: 5667072

Employer Name:
CULLIGAN OF YORKTON
Wage/Salary Info:
$13.00 hour to start
Posted Date:
04-Feb-2019
Location:
YORKTON
 
# of Positions:
1
Employment Terms:
Part Time
Length of Employment:
Permanent
Education:
Grade 12
Experience:
3-5 Years
Apply By:
15-Feb-2019
How to Apply?:
Apply with Resume or phone
 

Application Information

Employer Name:
CULLIGAN OF YORKTON

Employer Address:
 
1-76 SEVENTH AVE S
YORKTON,SK
CANADA
S3N 3V2

Contact Name:
BARRY COLES

Contact Phone:
306 782 2644

Contact Fax:
306 782 6777

Contact Email:
bcoles@culliganyorkton.com



Description

Permanent part time, 24 hours week or more.
The customer service representative works directly with customers to fulfill orders, resolve problems, and attend to related needs.  The goal of this position is to supply a superior level of service that exceeds the expectations of Culligan  customers.

Duties:
Extensive problem-solving, order processing and performing standard maintenance of current customer accounts.
Following company protocols, policies and goals while acting on opportunities to optimize the efficiency of the store.
Supporting the staff by providing backup, follow managerial directives and acting as a team player.
Providing proactive sales support to assign customer accounts by developing close relationships with the customer base and inside sales teams.
Counter sales, assisting customers loading bottled water, salt and parts.


Qualifications:
customer service experience, preferably in a sales/marketing environment
High school diploma or GED
Bookkeeping experience
Data entry experience

Skills Required:
Excellent communication skills, both verbal and written
Proper phone etiquette
Computer proficiency, especially with Microsoft Office.

 

Skills and Abilities

Essential Skills
 - Computer use
 - Job task planning and organizing
 - Critical thinking
 - Decision making
 - Problem solving
 - Working with others
 - Oral communication
 - Writing
Credentials (certificates, licences, memberships, courses, etc.)
 - Not applicable
Specific Skills
 - Suggestive selling
 - Provide advice about merchandise
 - Process money, cheque and credit/debit card payment
 - Customer service oriented
 - Arrange for repairs to products or equipment

 

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