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Service Advisor

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Job Order #: 5667158

Employer Name:
Murray GM
Posted Date:
05-Feb-2019
Location:
ESTEVAN
 
# of Positions:
1
Employment Terms:
Full Time
Education:
Grade 12
Experience:
0-6 Months
Apply By:
28-Feb-2019
How to Apply?:
This job is no longer taking applications

Application Information

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Employer Name:
Murray GM

Contact Name:
Jennifer Moore

Contact Email:
jmoore@murrayestevan.com

Employer Website:
www.murrayestevan.com



Description

Do you enjoy helping other people?  
Are you the one that goes out of their way to make sure the people you deal with are happy?
Do you enjoy working in a fast-paced environment?
Are you the one that keeps everyone else you work with in a happy mood?  
Are you organized and provide the same quality of service over and over again?
Can you work with minimum supervision to ensure all customers concerns are dealt with in a timely manner?
Do you enjoy talking to people on the phone?
Do you get enjoyment out of suggesting preventative maintenance to help customers save money in the long run?  
Do you believe in selling customers on essential services?
Are you self-motivated and excited to work each work day?
If you answered yes to these questions, Murray GM Estevan would like you to apply for the position of Service Advisor in our Service dept. We require the right individual to book, check-in, communicate with, inform, and cash out our service dept. customers.
During a typical day the Service Advisor will:
-Book appointments
-Answer customer inquiries
-Write service orders that will communicate the customers concern to the repairing technician in a concise and clear manner
-Research/recommend the proper maintenance services to our customers
-Negotiate a meaningful promised time with each service customer and ensure it is met  
-Prepare and present quotes for repairs to customers
-Follow up throughout the day to keep the customers informed of the status of their vehicles
-Call customers when their vehicle is done and explain all work that was done and the charges that apply
We offer very competitive renumeration and a full benefits package. Work hours are a 40-day week Monday to Friday with 7 hours every second Saturday.
If this sounds like a position that would interest you please email resume to jmoore@murrayestevan.com
*This position is available immediately*

 

Skills and Abilities

Essential Skills
 - Computer use
 - Finding information
 - Problem solving
 - Working with others
Transportation/Travel Information
 - Own vehicle
 - Own transportation
Specific Skills
 - Answer inquiries and provide information to customers
 - Investigate complaints
 - Access and process information

 

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