Job Order Detail

Description

Do you have excellent communication and negotiation skills?

Are you persistent in your approach to getting the job done?

SecurTek is looking for a full-time Clerk in our Accounts Receivable department. This position is responsible for outbound and inbound calls regarding outstanding accounts and for taking customer payments.
  
Typical Duties:
-Perform outbound and inbound calls to connect with our customers, discuss delinquency and recover debt.  
-Processing customer payments from inbound calls.
-Investigate and process rejected customer payments.
-Handle customer inquiries and disputes regarding payments
-Negotiate payment arrangements with customers while focusing on customer retention.
-Administrative duties associated with receivables

Qualifications:
-2 years collections, accounts receivable related work experience.
-Grade 12 Diploma or equivalent.
-Working knowledge of techniques needed to listen effectively and persuasively handle customer contacts with tact, diplomacy and courtesy at all time, particularly when handling complaints and resolving issues.
-Successful applicants will be required to provide a criminal record check prior employment.

The department operates Monday-Friday 8am-9pm and Saturdays 9am-6pm.

We offer health, dental, and vision benefits and an excellent pension program. If selected, we will fully train you to be an active contributing member of the collections team.