Job Order Detail

Description

If you are motivated to provide a high level of customer service, and be part of a positive team environment, we may have the role for you.

Apply today to join a leader in the insurance industry - training and career growth is in your future!

Your responsibilities will include:
- Build positive working relationships with customers, suppliers, employees and managers.  Participate in community and volunteer activities as part of the firm's commitment to community and work/life balance.
- Provide information and advice, respond to telephone and walk-in enquiries and refer customers to the appropriate Insurance Broker as required.
- Issue automotive licenses, renewals and documents in a timely, accurate manner.
- Serve as a professional ambassador of the firm, providing strong customer serving skills versus selling.
- Monitor the office and team workload, offering support as needed.  Work co-operatively with all manager and employee teams to maintain/instill a positive, productive team where people enjoy going to work.
- Maintain a high level of confidentiality at all times.

Education & Experience:
- Grade 12 minimum.
- SGI Certified Motor Licence Issuer certification.
- 1-2 years customer service/office experience is an asset, including some accounts payable/receivable experience.
- Working knowledge of computers and ability to learn new software programs.    

Personality / Desired attributes:
- Team player; predisposition to service (vs. sales) and motivated.
- Exceptional customer service, communications and telephone skills.
- Attention to detail and a commitment to accuracy at all times.
- Problem solving skills, initiative and a willingness to learn and work in a fast-paced environment.
- An attitude of respect, integrity and professionalism.
- Community involvement is an asset.
- Attractive salary, benefit program and perks/incentives.