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Thank you.
Midas Auto Service Writer for our busy automotive shop.
You are the customers first point of contact and provide excellent customer service.
You efficiently coordinate appointments, order parts, provide explanations and service to customers
and maintain the front office.
Essential Skills:
customer service skills
computer skills
work under pressure
general office skills
time management
Assets:
automotive knowledge
Personal Suitability:
effective interpersonal skills
flexible
excellent communication skills
client focused
self motivated
professional appearance
problem solver
- Bondable
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Valid driver's licence
Specific Skills
- Access and process information
- Sell merchandise
- Receive application forms
- Receive credit and employment applications
- Receive payments
- Maintain records and statistics
- Issue receipts and other forms
- Investigate complaints
- Explain the type and cost of services offered
- Arrange for billing for services
- Arrange for refunds and credits
- Answer inquiries and provide information to customers
- Perform general office duties
- Order supplies and maintain inventory
- Receive and log complaints
Work Setting
- Utilities
- Transportation
- Business services
Work Conditions and Physical Capabilities
- Fast-paced environment
- Standing for extended periods
- Walking
Business Equipment and Computer Applications
- Windows
- Electronic mail
- Electronic scheduler
- Database software
- General office equipment
- Internet browser
Work Site Environment
- Noisy
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