Job Order Detail

Description

Hearing Life Canada is hiring a Client Service Administrator in Humboldt, SK!

Responsibilities
The Client Service Administrator (CSA) is the first point of contact for the majority of our clients and is responsible for providing superior client care. The CSA is also responsible for providing administrative support to Hearing Professionals (HP) within the clinic and to head office.

KEY RESPONSIBILITIES

Customer Service  first point of contact for our clients and to provide them with the best customer service in the industry:

Greeting clients
Answering the telephone
Answering client queries
Appointments  manage our client appointments and schedule the HPs appointments:

Maintaining clinicians schedules
Triaging all appointments
Changing appointments to accommodate client and clinic needs
Using telephone pathway to book initial client appointments
Clinic Appearance  responsible for the general maintenance of our clinics so that they are a first class hearing healthcare centre

JOB DESCRIPTION CONTINUED: https://www.hearinglife.ca/footer/careers

Qualifications
College diploma in an applicable field
At least 2 years customer service experience
Organized, detail-oriented, and comfortable working with multiple priorities

Hearing Life is committed to an inclusive work environment and welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, may e-mail a request to CanadaHR@DGS.com