This job is no longer taking applications and is displayed only for reference.
To view current postings please conduct a new search.
Thank you.
Under the direct supervision of the Administrative Assistant/Gift Shop Manager and working cooperatively with all members of the Customer Service Team, the Visitor Services Associate is responsible for ensuring guests have a positive museum experience. The Visitor Services Associate creates a welcoming museum atmosphere, provides exceptional reception and gift shop services and assists with museum programming and rentals as required.
Responsibilities:
1) Visitor Services: Customer service, actively promotes and sells of museum products and gift shop items. Engages visitors by providing information about the Museum. Assists with the operation of the gift shop, programming activities and rentals as required.
2) Reception and Gift Shop: Coordinates reception and gift shop. Processing retail, admission, rentals, donations and membership sales. Stocking and maintaining gift shop.
3) Administration: Maintain a clean, organized and safe work environment. Maintain accurate attendance and sales records. Observe safety and risk management procedures. General office and other duties as assigned.
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Credentials (certificates, licences, memberships, courses, etc.)
- Not required
- Not applicable
Specific Skills
- Access and process information
- Sell merchandise
- Receive payments
- Issue receipts and other forms
- Explain the type and cost of services offered
- Arrange for billing for services
- Arrange for refunds and credits
- Answer inquiries and provide information to customers
- Perform general office duties
- Order supplies and maintain inventory
- Receive and log complaints
Work Setting
- Tourism
- Not-for-profit organization
Work Conditions and Physical Capabilities
- Fast-paced environment
- Repetitive tasks
- Handling heavy loads
- Manual dexterity
- 20/20 vision
- Attention to detail
- Hand-eye co-ordination
- Standing for extended periods
- Walking
Security and Safety
- Criminal record check (abstract)
Business Equipment and Computer Applications
- Windows
- Word processing software
- Electronic mail
- Database software
- General office equipment
- Accounting software
- Internet browser
|
© 2024 SaskJobs. All rights reserved. Privacy Statement | Disclaimer | Copyright | Contact Us | Mobile Site | Site Map |
Email a Friend
Print This Job%20Visitor Services Associate)
