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Part Time weekend and evenings
Server Job Responsibilities:
Serves patrons by providing information to help food and beverage selections; presenting ordered choices; maintaining dining ambiance.
Server Job Duties:
Prepares tables for serving by ensuring all are stocked and presentable to the customers.
Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.
Helps patrons select food and beverages by presenting menu; offering craft beer choices or cocktails; suggesting courses; explaining the chef's specialties; answering food preparation questions.
Transmits orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests.
Keeps kitchen staff informed by noting timing of meal progression.
Serves orders by picking up and delivering patrons' choices from bar and kitchen; delivering accompaniments and condiments from service bars.
Responds to additional patron requirements by inquiring of needs;
.
Maintains table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs.
Concludes dining experience by acknowledging choice of restaurant; inviting patrons to return.
Server Skills and Qualifications:
General Math Skills, Verbal Communication, Customer Service, Resolving Conflict, Teamwork, Persistence, Energy Level, Selling to Customer Needs, Thoroughness, Professionalism, Client Relationships
Food and Beverage Serving Skills
- Advise on menu selections
- Serve food and beverages, general plate service
- Describe menu items including daily specials for customers
Wine and Stewarding/Serving Skills
- Present, open, pour and serve wine in appropriate wine glassware
- Describe and advise on wine selection
Essential Skills
- Reading text
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Computer use
- Continuous learning
Transportation/Travel Information
- Own transportation
- Valid driver's licence
Credentials (certificates, licences, memberships, courses, etc.)
- Serving It Right Certificate
Additional Skills
- Address customers' complaints or concerns
- Set tables
- Replace linen
- Clear and clean tables, trays and chairs
- Assist customers with special needs
- Customer service oriented
Work Setting
- Restaurant
- Pub
Work Location Information
- Urban area
Weight Handling
- Up to 23 kg (50 lbs)
- Up to 13.5 kg (30 lbs)
Business Equipment and Computer Applications
- Point-of-sale system