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Business Equipment and Computer Applications
- Word processing software
- Switchboard 25+ lines
- Spreadsheet
- MS Access
- MS Excel
- MS PowerPoint
- MS Windows
- MS Word
- Electronic scheduler
- Database software
- Presentation software
- Electronic mail
- MS Outlook
- Electronic medical records
Additional Skills
- Provide basic information to clients and the public
- Order office supplies
- Maintain work records and logs
Specific Skills
- Send invoices
- Schedule and confirm appointments
- Record and relay information
- Provide directory assistance
- Provide emergency services
- Perform clerical duties, such as filing and sorting and distributing mail
- Obtain and process information required to provide services
- Monitor mobile radio or telephone
- Greet people and direct them to contacts or service areas
- Arrange teleconferences
- Answer telephone and relay telephone calls and messages
- Operate switchboard or telephone system
- Relay service to persons with disabilities
Security and Safety
- Bondable
- Criminal record check
- Basic security clearance
- Enhanced reliability security clearance
Transportation/Travel Information
- Own transportation
- Own vehicle
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Repetitive tasks
- Attention to detail
- Sitting
- Tight deadlines
Personal Suitability
- Effective interpersonal skills
- Flexibility
- Team player
- Excellent oral communication
- Excellent written communication
- Reliability
- Organized
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