This job is no longer taking applications and is displayed only for reference.
To view current postings please conduct a new search.
Thank you.
Front Desk Agent needed to work on a part-time/casual basis.
To be the successful candidate, you must have strong customer service skills and enjoy meeting new people.
Applicants require general computer skills, as well as telephone reception skills. Applicants must be fluent in english.
Employer willing to train.
Medical plan available.
Essential Skills
- Working with others
- Computer use
Specific Skills
- Take, cancel and change room reservations
- Register arriving guests and assign rooms
- Provide information on hotel facilities and services
- Process group arrivals and departures
- Process guests' departures, calculate charges and receive payments
- Process telephone calls
- Investigate and resolve complaints and claims
- Balance cash and complete balance sheets, cash reports and related forms
- Work with minimal supervision
- Customer service oriented
- Clerical duties (i.e. faxing, filing, photocopying)
- Provide general information about points of interest in the area
- Provide information about services available in the community
- Follow emergency and safety procedures
Work Setting
- Hotel
Business Equipment and Computer Applications
- Word processing software
- Spreadsheet software
- Multi-line switchboard
- Computerized reservation system
- General office equipment