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Attend to customers upon arrival and maintain consistency in availability to customers during shift
Prepare various food items as needed such as snacks and sandwiches
Take/serve orders and answer questions or make recommendations for other products
Deal with complaints or problems with a positive attitude
Serve and prepare alcoholic beverages, must be 19 years of age and hold valid server it right certificate
Issue bills and accept payments, preform accurate cash outs at shift end
Maintain a cleanly work environment
Perform daily inventory and requisition forms for both food and beverages
Ensure stock of all concession items stay above par levels
Active communication with supervisor, food and beverage manager and executive chef
Start date: April 15th
Food and Beverage Serving Skills
- Advise on menu selections
- Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
- Describe menu items including daily specials for customers
Wine and Stewarding/Serving Skills
- Present, open, pour and serve wine in appropriate wine glassware
- Describe and advise on wine selection
Essential Skills
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
Transportation/Travel Information
- Own transportation
Credentials (certificates, licences, memberships, courses, etc.)
- Workplace Hazardous Materials Information System (WHMIS) Certificate
- First Aid Certificate
- Food Safe Certificate
- Serving It Right Certificate
Additional Skills
- Address customers' complaints or concerns
- Set tables
- Replace linen
- Replenish condiments and other supplies at tables and serving areas
- Load buspans and trays
- Enforce provincial/territorial liquor legislation and regulations
- Clear and clean tables, trays and chairs
- Balance cash and record sales
- Assist customers with special needs
- Customer service oriented
- Must be of legal age to mix and serve alcoholic beverages
Work Setting
- Restaurant
- Private club
Security and Safety
- Bondable
Own Tools/Equipment
- Uniform
Weight Handling
- Up to 23 kg (50 lbs)