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Job Duties and Responsibilities ma include but not limited to:
-Prepare tables with special attention to sanitation and order
-Attend to customers upon entrance
-Present menus and help customers select food/beverages
-Take/serve orders and answer questions or make recommendations for other products
-Collaborate with other restaurant servers and kitchen/bar staff
-Deal with complaints or problems with a positive attitude
-Issue bills and accept payment
-Promote dedication from customers
Requirements
-Proven customer serving
-Customer-oriented approach and patience
-Problem solving and decision making skills
-Hands on experience in cashier duties
-Excellent people skills
-Responsible and trustworthy
-Attention to cleanliness and safety
-High school diploma; food safety training will be considered a plus
Marketed to:
Indigenous Peoples, Newcomers to Canada
Food and Beverage Serving Skills
- Advise on menu selections
- Serve food and beverages, general plate service
- Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
- Prepare and serve flambes and other specialties at customers' tables
- Describe menu items including daily specials for customers
Essential Skills
- Reading text
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
Transportation/Travel Information
- Public transportation is available
Additional Skills
- Address customers' complaints or concerns
- Train staff
- Set tables
- Replace linen
- Replenish condiments and other supplies at tables and serving areas
- Clear and clean tables, trays and chairs
- Balance cash and record sales
- Assist customers with special needs
- Customer service oriented
Work Setting
- Restaurant
Business Equipment and Computer Applications
- Electronic cash register
- Point-of-sale system
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