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Supervise and co-ordinate sales staff and cashiers
Assign sales workers to duties and prepare work schedules
Authorize payments by cheque and the return of merchandise
Sell merchandise to customers
Resolve problems that arise, such as customer complaints and supply shortages
Maintain specified inventory and order merchandise
Prepare reports regarding sales volumes, merchandising and personnel matters
Train or arrange for the training of new sales staff
Make sure that health and safety measures are met
Organize and distribute staff schedules
Ensure that hours of operation are in compliance with local laws
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
Transportation/Travel Information
- Own transportation
Additional Skills
- Prepare work schedules
- Order merchandise
- Hire and train or arrange for training of staff
Supervisory Experience
- Retail salespersons and sales clerks
- Grocery clerks and shelf stockers
- Elemental sales occupations
- Cashiers
Specific Skills
- Supervise and co-ordinate sales staff and cashiers
- Sell merchandise
- Resolve customer complaints and supply shortages
- Prepare reports on sales volumes, merchandising and personnel matters
- Maintain specified inventory
- Authorize return of merchandise
Work Setting
- Retail establishment
Ability to Supervise
- 3 - 4 people
Work Conditions and Physical Capabilities
- Fast-paced environment
- Handling heavy loads
- Combination of sitting, standing, walking
Security and Safety
- Criminal record check (abstract)
Own Tools/Equipment
- Fax machine
- Computer
- Printer
- Internet access
- Cellular phone
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