Job Order Detail

Description

SERVICE/PARTS MANAGER - POWERSPORTS

Open Road Recreation is looking for a Parts/Service manager to maintain a smooth-running and efficient service department with a high degree of customer satisfaction.

Key Duties and Responsibilities
    Diagnose problems accurately and clearly describe them on the repair order.
    Estimate costs and completion times at point of sale and clearly communicate them to customer.
    Assign jobs to technicians based on skill level and current resource utilization.
    Review work-in-progress to ensure quality and timeliness.
    Determine correct part numbers on repair orders and assist with picking and posting of parts before job starts.
    Order and receive all required parts.
    Perform cashier functions, as needed.
    Make estimates for internal and wreck repairs.
    Open & close all customer paid, warranty, and internal repair orders.
    Follow procedures for quick and efficient handling of warranty items, including and proper storage of these items.
    Become familiar and efficient with all phases of the computer system required for service and parts management

Experience, Education, Skills and Knowledge:
    3+ years experience in Service Department operations and/or leadership
    Ability to use standard desktop load applications such as Microsoft Office
    Previous knowledge or experience in the Powersports industry strongly preferred
    Familiarity with Yamaha, Arctic Cat and other Powersport brands
    Basic understanding of financial principles relative to Service Department operations
    Ability to analyze and interpret internal reports
    Ability to multi-task and prioritize
    Data entry skills
    Ability to work extended hours and weekends

We offer competitive wages and a great benefits package.

We thank all candidates for their interest; however, only those selected for interviews will be contacted.

Please forward your resume to Darcy at darcy@openroadrecreation.com