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Summer Student JobThe Garden Sales Associate position is fast-paced, involving constant interaction with customers to assist them with their lawn and garden needs. Helping customers is combined with activities such as stocking, watering and caring for nursery stock.
This is a seasonal position starting April 2019- July 2019
MAJOR TASKS AND RESPONSIBILITIES
Meet, greet and thank customers
Provide customers with friendly, informed service about nursery stock and related products
Suggest value-added and related products
Maintain nursery stock in healthy condition
Guide customers to location of products
Stock shelves and display areas
Keep the garden center neat and tidy
Keep informed of promotions and in-store deals
Adhere to company, store and department policies
Participate in meetings and all training, as required
Complete other tasks, as required
MAJOR REQUIREMENTS AND COMPETENCIES
Knowledge of nursery stock and horticultural products
Ability to provide professional customer service and employee support
Ability to work in a team environment to achieve common goals
Ability to maintain composure and work effectively in a fast-paced environment
Ability to complete tasks according to instructions and demonstrate responsibility for outcomes
Organizational ability and attention to detail
Ability to multi-task
Punctuality
PHYSICAL DEMANDS (refers to an 8-hour shift with standard breaks)
Ability to stand/walk for 8 hours
Able to lift 25 kilos or 50 lbs unassisted and carry as required
Ability to lift and turn repeatedly throughout the shift
Ability to go up and down a ladder while carrying merchandise
Able to twist, turn, reach and work above shoulder level
Essential Skills
- Reading text
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Own transportation
- Public transportation is available
Specific Skills
- Work with minimal supervision
- Customer service oriented
- Provide advice about merchandise
- Suggest ways to care for goods
- Suggestive selling
Product Experience/Knowledge
- Flowers and plants
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