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We are seeking a permanent part-time Member Services Representative to serve our members. You will be guaranteed 0.6 FTE (3 days per week) in our Kelvington Branch. Dependent on organizational needs, the position has potential to grow! The successful applicant must be committed to regional travel to provide coverage to meet the needs of the organization.
You are a self-starter who is eager to learn new skills, and enjoy a new challenge! The MSR is the first point of contact for our members. They are responsible to assist members with their daily financial needs, and refer them to other departments when needed. On a daily basis, they are responsible to process cash and non-cash related transactions. In addition, they receive and refer incoming telephone calls, direct members to appropriate staff and set appointments, when required.
Education & Qualifications
Grade 12 Diploma
Working knowledge of computer systems
Experience with cash and customer service Credit Union experience considered an asset
Bondable
Commitment to continuous self-development
A complete job posting is available on our website: www.accentcu.ca or on Facebook "Accent Credit Union"
Essential Skills
- Reading text
- Document use
- Writing
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Own transportation
- Own vehicle
- Willing to travel
- Valid driver's licence
- Travel expenses not paid by employer
Specific Skills
- Store, update and retrieve financial data
- Sell travellers cheques and money orders
- Provide information to clients
- Promote financial products and services
- Process banking transactions
- Prepare customer statements
- Perform clerical duties such as sort and file deposit slips
- Open and close personal and commercial accounts
- Change foreign currency
- Balance daily transactions
- Perform data entry
Work Setting
- Banking
Security and Safety
- Bondable
- Criminal record check (abstract)
- Credit check
Business Equipment and Computer Applications
- General office equipment
- Internet browser
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