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Wireless Phone Repair Technician

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Job Order #: 5673735

Employer Name:
Jump.Ca
Posted Date:
13-Mar-2019
Location:
SASKATOON
 
# of Positions:
1
Employment Terms:
Full Time
Apply By:
22-Mar-2019
How to Apply?:
This job is no longer taking applications

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Employer Name:
Jump.Ca

Contact Name:
Human Resources

Contact Email:
dawnb@jump.ca

Employer Website:
www.jump.ca



Description

Do you love to reassemble broken gadgets? Can you explain geeky technology in a way that just makes sense? Are you tech savvy and seeking a long-term professional career where you look forward to coming to work every day?  If so, welcome to Jump.ca!

We are looking for a self-motivated individual to support our Saskatoon repair location, while working on a team comprised of talented people. Jump.ca is a full-service SaskTel dealer and the Saskatchewan's most successful technology retailer. Our unique corporate culture makes work feel like a family and offers great opportunities to grow and develop.
  
General purpose of the position: The Repair Technician is responsible for the bringing gadgets back to life. It includes the diagnostics, testing and repair of a variety of Apple products. We will provide you with the training and the tools to take them apart and put them back to together.

Responsibilities
- Perform troubleshooting, diagnostics, repair and testing on a variety of Apple products including iPhone's, iPad's, Apple Watches, and more
- Assist customers with repair quotations & inquiries
- Adhere to all of Apple's policies and procedures, and keep up to date on current information
- Communicate with Apple on a day-to-day basis, carried out in a knowledgeable, and professional manner.
- Manage inventory
- Assist with other duties as required

Apple repair services include: Cracked screens, liquid damage, factory restore, battery replacement, charging port, speaker replacement, LCD/Digitizer replacement

A successful Repair Technician must possess strong customer service and communications skills, especially geared towards explaining highly technical information to uninformed customers.  They must be a dedicated team player with strong problem-solving ability, critical thinking and decision-making skills.  They must be highly organized with attention to detail, and must able to work independently with no supervision.

 

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