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Office & Customer Support Person

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Job Order #: 5674100

Employer Name:
T.S. Surelock Security Ltd.
Wage/Salary Info:
Posted Date:
# of Positions:
Employment Terms:
Full Time
Adult Basic Education (ABE 12) Grade 12
No Experience
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Employer Name:
T.S. Surelock Security Ltd.

Contact Name:
Human Resources

Contact Email:

Employer Website:


TS Surelock Security is a local company specializing in the installation and maintenance of security systems.  We have been servicing residential, commercial and industrial clients for over 35 years and continue to pride ourselves on providing superior service.  
We are currently looking for an energetic, personable individual to provide office, technical and customer support.  The successful candidate will be self-motivated, goal-oriented and customer focused.  Experience is preferred but not necessary; we will provide training and support for the right candidate.
                Answering and directing office calls
                Clerical responsibilities (filing, data entry, inventory)
                Administrative assistance with both the Service and Technical departments
                Assisting in shipping and recieving
                Excellent written and verbal communication
                Exceptional customer service skills
                Strong computer skills  proficiency in Microsoft Office and QuickBooks is an asset
                Must provide criminal record check
We Offer:
                Opportunity for growth and innovation
Competitive wages
                Comprehensive benefit plan
                Training and ongoing support
                Professional and flexible work environment

Only candidates chosen for an interview will be contacted.


Skills and Abilities

Essential Skills
 - Significant use of memory
 - Continuous learning
 - Computer use
 - Finding information
 - Job task planning and organizing
 - Critical thinking
 - Decision making
 - Problem solving
 - Working with others
 - Oral communication
 - Writing
 - Numeracy
 - Document use
 - Reading text
Additional Skills
 - Data entry
 - Maintain records
 - Order office supplies
 - Provide basic information to clients and the public
Specific Skills
 - Receive and issue payments
 - Answer, screen and forward telephone calls
 - Greet people and direct them to contacts or service areas
 - Obtain and process information required to provide services
 - Operate switchboard or telephone system
 - Perform clerical duties, such as filing and sorting and distributing mail
 - Record and relay information
 - Schedule and confirm appointments
 - Send invoices
Work Setting
 - Business services
Typing (Words Per Minute)
 - 0 - 40 wpm
Work Conditions and Physical Capabilities
 - Repetitive tasks
 - Work under pressure
 - Fast-paced environment
Security and Safety
 - Confidential security clearance
 - Criminal record check (abstract)
 - Basic security clearance
 - Bondable
Business Equipment and Computer Applications
 - Internet browser
 - Accounting software
 - General office equipment
 - Electronic scheduler
 - Electronic mail
 - Spreadsheet software
 - Switchboard 1-25 lines
 - Word processing software
 - Windows


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