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Credentials (certificates, licences, memberships, courses, etc.)
- Cisco certified network associate
- CompTIA Security+ Certification
Work Setting
- Help desk
Specific Skills
- Confer with clients to identify and document requirements
- Provide advice on information systems strategy, policy, management and service delivery
- Assess physical and technical security risks to data, software and hardware
- Conduct reviews to assess quality assurance practices, software products and information systems
Security and Safety
- Basic security clearance
Transportation/Travel Information
- Own transportation
- Own vehicle
- Valid driver's licence
- Travel expenses paid by employer
- Public transportation is not available
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Handling heavy loads
- Manual dexterity
- Attention to detail
- Sitting
- Combination of sitting, standing, walking
Computer and Technology Knowledge
- Internet
- Database software
- Networking software
- Networking hardware
- Networking security
- Intranet
- Security software
- Mail server software
- Communication software
- Programming software
- Desktop publishing software
- Programming languages
- Software development
- Mapping and data visualization software
- Cloud
- Information Technology Infrastructure Library (ITIL)
Personal Suitability
- Initiative
- Effective interpersonal skills
- Accurate
- Team player
- Excellent oral communication
- Excellent written communication
- Client focus
- Judgement
- Organized
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