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Ensure high levels of customer service and support
Supervise and co-ordinate sales staff
Assign sales workers to duties and prepare work schedules
Manage and resolve complaints and conflicts
Prepare reports regarding sales volumes, merchandising and personnel matters
Provide training and support for new staff
Managing and achieving store sales
Collaborate with higher management in expanding product range
Authorize payments by cheque and the return of merchandise.
Sell merchandise and prepare work orders.
Maintain order and organize inventory and order merchandise.
Coordinate both optical locations and laboratories.
Housekeeping and maintain health and safety measures
Essential Skills
- Document use
- Oral communication
- Working with others
- Problem solving
- Decision making
- Job task planning and organizing
- Computer use
Transportation/Travel Information
- Own transportation
Additional Skills
- Prepare work schedules
- Order merchandise
- Hire and train or arrange for training of staff
Supervisory Experience
- Retail salespersons and sales clerks
- Elemental sales occupations
Specific Skills
- Supervise and co-ordinate sales staff and cashiers
- Sell merchandise
- Resolve customer complaints and supply shortages
- Prepare reports on sales volumes, merchandising and personnel matters
- Maintain specified inventory
- Authorize payments by cheque
- Authorize return of merchandise
- Assign sales workers to duties
Ability to Supervise
- 3 - 4 people
Work Location Information
- On-site customer service
Work Conditions and Physical Capabilities
- Work under pressure
- Tight deadlines
- Combination of sitting, standing, walking
- Walking
Work Site Environment
- Non-smoking
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