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Hotel Front Desk

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Job Order #: 5676652

Employer Name:
Colonial Square Inn & Suites
Wage/Salary Info:
$11.75 to start
Posted Date:
14-Apr-2019
Location:
SASKATOON
 
# of Positions:
1
Employment Terms:
Part Time
Length of Employment:
Part time to start with
Education:
Grade 10
Experience:
7-11 Months
Apply By:
21-Apr-2019
How to Apply?:
This job is no longer taking applications

Application Information

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Employer Name:
Colonial Square Inn & Suites

Employer Address:
 
1301 8TH ST E
SASKATOON,SK
CANADA
S7H0S7

Contact Name:
Waqar Younus

Contact Email:
colonialgm@sasktel.net

Employer Website:
http://www.colonialsquareinn.com/



Description

The Colonial Square Inn & Suites is centrally  located on 8th street in Saskatoon. We are currently looking for a "Part Time Front Desk Agent" to work in the day and evening shifts, No nights. The shifts will be during the week and  weekends and some holidays.

Currently we are looking to cover two to three shifts in a week with the possibility to get more shifts.This will be a permanent part time job to start with but might be converted to the full or part time permanent job.

We are looking for a reliable person who is willing to work as a team and can provide  great customer service to the guests. Must have an excellent communication skills both written and oral.

We will provide you a full two weeks training.

Some of the duties are:
Register arriving guests and assign rooms. Process group arrivals and departures.
Take, cancel and change room reservations.
Provide information on hotel facilities and services, Provide general information about points of interest in the area.
Investigate and resolve complaints and claims.
Process guests' departures, calculate charges and receive payments, Balance cash.
Clerical duties (i.e. faxing, filing, photocopying).
Assist clients/guests with special needs.
Handle wake-up calls.
Perform light housekeeping and cleaning duties.
Provide customer service, Answer telephone and relay telephone calls and messages.

 

Skills and Abilities

Essential Skills
 - Continuous learning
 - Computer use
 - Critical thinking
 - Decision making
 - Problem solving
 - Working with others
 - Writing
Transportation/Travel Information
 - Public transportation is available
Specific Skills
 - Provide general information about points of interest in the area
 - Clerical duties (i.e. faxing, filing, photocopying)
 - Customer service oriented
 - Work with minimal supervision
 - Balance cash and complete balance sheets, cash reports and related forms
 - Process wake-up calls
 - Process telephone calls
 - Process guests' departures, calculate charges and receive payments
 - Process group arrivals and departures
 - Provide information on hotel facilities and services
 - Register arriving guests and assign rooms
 - Secure guests' valuables
Work Setting
 - Hotel
Type of Bookkeeping and Accounting
 - Cashiering
Business Equipment and Computer Applications
 - Five Star
 - Computerized reservation system

 

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