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Our client, Mackay Equipment is looking for a Technical Service Representative.
Mackay Equipment Sales Ltd is an innovative and progressive agricultural group that specializes in environmental control systems and products in all livestock houses.
As a Technical Sales Representative reporting to the Service Manager, you would work independently and be accountable for the testing and maintenance of systems. We are looking for a dedicated individual that would provide the highest level of customer support and uphold our standard of system knowledge and reliability.
Responsibilities Include:
- Install, troubleshoot and repair as necessary all electronic controllers and mechanical systems.
- Repair electronic and mechanical parts according to our service range.
- Travel to farms to provide on site service work and/or maintenance programs.
- Strive to maintain the highest customer satisfaction as well as suggesting additional products and services to benefit the customer and the company.
We Offer:
- Full time work, Monday - Friday.
- Group Benefit plan.
- Company vehicle and cell phone for work purposes.
- Ongoing training and development of technical knowledge on company systems and products held at various locations in North America.
Requirements:
- A blend of technical aptitude and superior customer service skills.
- Ability to work with minimal supervision.
- Self motivated and well organized.
- Valid driver's license and vehicle.
- Willingness to travel and be away from home as workload dictates.
Specific Skills
- Install, Maintain And Service Equipment
- Inspect And Maintain Facilities
- Provide Technical Support To Marketing And Sales