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The Suburban Extended Stay Hotel presently has an opening for the position of Front Desk Agent.
This position will require the ability to work both weekdays and weekends.
Essential Skills
- Problem solving
- Decision making
- Job task planning and organizing
- Computer use
- Continuous learning
Credentials (certificates, licences, memberships, courses, etc.)
- Not applicable
Specific Skills
- Take, cancel and change room reservations
- Process group arrivals and departures
- Balance cash and complete balance sheets, cash reports and related forms
- Arrange services required for guests with special needs
- Customer service oriented
- Clerical duties (i.e. faxing, filing, photocopying)
- Follow emergency and safety procedures
Work Setting
- Hotel
Business Equipment and Computer Applications
- Database software
- Computerized reservation system
- Basic computer skills (will train)