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Maintain an inventory of vacancies, reservations and room assignments
Register arriving guests and assign rooms
Answer enquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available in the community and respond to guests' complaints
Compile and check daily record sheets, guest accounts, receipts and vouchers using computerised or manual systems
Present statements of charges to departing guests and receive payment.
should be able to work evenings and weekends
experience in the same field will be an assets.
Essential Skills
- Document use
- Writing
- Oral communication
- Critical thinking
- Computer use
Credentials (certificates, licences, memberships, courses, etc.)
- Not required
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