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A reception position with extensive telephone and computer duties is required at a large vehicle dealership. Duties include handling administrative tasks such as precise message taking and relaying. The ability to multi-task and strong organizational skills are essential. Experience using Word and Excel would also be a benefit. Telephone etiquette and working in a fast paced environment under little or no supervision is required.
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Own transportation
- Own vehicle
- Valid driver's licence
- Public transportation is not available
Additional Skills
- Provide basic information to clients and the public
- Maintain records
- Data entry
Specific Skills
- Send invoices
- Schedule and confirm appointments
- Record and relay information
- Perform clerical duties, such as filing and sorting and distributing mail
- Operate switchboard or telephone system
- Obtain and process information required to provide services
- Greet people and direct them to contacts or service areas
- Answer, screen and forward telephone calls
- Receive and issue payments
Work Setting
- Private sector
- Business services
Typing (Words Per Minute)
- 81 - 100 wpm
- 41 - 60 wpm
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
Security and Safety
- Bondable
- Basic security clearance
- Criminal record check (abstract)
Business Equipment and Computer Applications
- Word processing software
- Switchboard 25+ lines
- Spreadsheet software
- Electronic mail
- Database software
- Presentation software
- General office equipment
- Accounting software
- Internet browser
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