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Business Equipment and Computer Applications
- MS Excel
- MS PowerPoint
- MS Word
- Accounting software
- MS Office
Additional Skills
- Train other workers
Area of Specialization
- Reports and records
- Invoices
- Correspondence
- Contracts
Technical Terminology
- Business
Specific Skills
- Type and proofread correspondence, forms and other documents
- Schedule and confirm appointments
- Greet people and direct them to contacts or service areas
- Arrange and co-ordinate seminars, conferences, etc.
- Answer telephone and relay telephone calls and messages
- Answer electronic enquiries
- Compile data, statistics and other information
- Order office supplies and maintain inventory
- Record and prepare minutes of meetings, seminars and conferences
- Open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information
- Set up and maintain manual and computerized information filing systems
Work Conditions and Physical Capabilities
- Work under pressure
- Repetitive tasks
Personal Suitability
- Accurate
- Team player
- Excellent written communication
- Client focus
- Reliability
- Organized
- Ability to multitask
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