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Working alongside the Clinic Manager, the Administrative Lead is responsible for executing on key operational priorities and providing outstanding customer service. Our operations support personnel are key members of our team, and we are currently looking for an engaging, effective person to lead the operations support team at our Erindale location. We are committed to hiring people who love what they do and are eager to share their talents with a team of individuals who really care, who are committed to making it happen, and who aim higher every day.
You will excel at this opportunity if:
You love working with people and are a great team player. You are an excellent communicator, both verbal and written.
You are organized and get things done. You pay attention to details. You stay focused. You follow-up.
You think on your feet. You remain calm. When things change, you adapt quickly. You are innovative.
You are responsible. Self-directed and goal-oriented, you take ownership of the time you spend with us.
And, this opportunity may be for you if, in addition to the above, you would enjoy spending your day:
Ensuring effective and efficient operations support processes that support our clients, clinicians and other stakeholders;
Ensuring that referral, scheduling, reporting and receivables processes are meeting or exceeding our high standards;
Implementing operations support best practices leading to increased operational efficiency/effectiveness and improved stakeholder engagement;
Selecting, leading and mentoring operations support team members, including participating in training and development initiatives.