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Senior Technical Analyst

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Job Order #: 5680621

Employer Name:
Complete Technologies
Wage/Salary Info:
$25-$29/hr based on the experience
Posted Date:
# of Positions:
Employment Terms:
Full Time
Length of Employment:
Technical/Applied Science Diploma
6-9 Years
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How to Apply?:
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Employer Name:
Complete Technologies

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Complete Technologies is Saskatchewan's leading, award-winning Managed Services provider. We are seeking a dynamic and experienced Senior Technical Analyst (Computer Technician - Tier 2/3) for a full time employment.

Position overview:
Senior Technical Analyst contributes to the success of Complete Technologies by providing timely, professional and efficient technical support to our clients, while providing excellent customer service. They report to Technical Team Lead and work together with other technicians leading projects for our clients.

Perfect candidates MUST have:
- Recent experience working with medium sized businesses or as a part of IT helpdesk;
- Communication skills as most of the work will be on-site client-facing service calls;
- Experience with hosted solutions (Office 365, Hosted Exchange server, etc.);
- Experience managing and monitoring the performance of computer systems and networks using RMM tool;
- Worked with File- and Image-level backup solutions;
- Follow and participate in developing procedures and technical checklists;
- Server & Network administration and troubleshooting experience - Windows server, Hyper-V, VMWare, Exchange server, firewall setup and management (MCP Certificate would be an asset);
- Positive attitude to work and life;
- Valid driver's license and your own vehicle.

What your work week will look like:
- Combination of on-site service calls (99% will be within Saskatoon city limits) and remote work every day;
- Managing and leading projects almost every week;
- Monitoring client's networks and backup reports;
- Assisting with choosing the best technical solution for the client's situation.

What you will get:
- Competitive salary;
- Benefits package that includes disability, health, dental and vision insurance;
- Diverse, fun and friendly work environment;
- Great learning opportunity.

About Complete Technologies -


Skills and Abilities

Transportation/Travel Information
 - Own vehicle
Work Setting
 - Consulting firm
Own Tools/Equipment
 - Cellular phone


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