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Join our team as our Corporate Aftermarket (Parts and Service) Manager, based in Saskatoon, SK.
The Corporate Aftermarket (Parts and Service) Manager leads a team of Parts and Service Managers who in turn are responsible for their departments success in achieving customer satisfaction and ultimately profits for both our customers and the company. This role will start with a majority of their focus on supporting and guiding the Parts Department within Moody's Equipment, and will expand their focus into the Service Department as they grow into their role.
Job Duties and Responsibilities Include:
- Coach and Mentor Parts and Service Managers to ensure they are equipped to run their departments effectively.
- Lead the Moodys organization with marketing initiatives that provide value for our customers.
- Work with others to address customer concerns and to ensure we are providing high value services.
- Work with department managers and accounting to create annual budgets and meet or exceed monthly/annual objectives.
- Monitor and work to achieve desired KPIs for Parts and Service departments.
- Work with Parts and Service Managers to ensure their entire departments have training programs and succession planning in place.
- Responsible enforcing and creating policy and workplace procedures for Parts and Service Departments.
- Set a consistent and positive example of Leadership for the rest of the company.
Qualifications and desired traits include:
- 10+ years of experience in Agriculture Parts Sales, experience with Service department is an added benefit.
- 5+ years in a leadership capacity with consistent track record of performance and meeting targets and KPIs
- Strong coaching/leadership skills and the ability to mentor and bring the best out of your team
See full details on our website.