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Saskatoon Crisis Intervention Service (SCIS) is a community based organization that provides support, caring and connection for people in crisis 24 hours a day through a full range of telephone and mobile services. SCIS intervenes and manages social, emotional and psychological emergencies for people experiencing acute and ongoing distress in the areas of mental health, addictions, suicide prevention, family problems, child abuse and neglect. In addition to crisis services, SCIS provides intensive case management for a population described as hard to serve or difficult to engage. The Journey Home Housing First Program also provides voluntary participants with the support to access and secure long-term housing.
The Office Support Worker is part of the agency administrative team that supports this dynamic human service. The position is responsible for a broad range of office support services. This includes reception, data entry, statistical report writing, and other clerical and office duties. This position also includes limited financial accounting responsibilities.
Several years of experience working in an office setting is required. Business college and formal computer training is an asset; this includes a working knowledge of databases, Windows OS, Microsoft Office, and Sage 50. Must demonstrate excellent interpersonal, organizational, critical thinking and project management skills. Ability to meet the challenge of a complex work environment and meeting deadlines while managing interruptions is essential. The ideal candidate is a self starter and can work both independently and in a team setting. Experience in a human service agency is an asset.
The salary range is $20.00 to $25.06 per hour and includes an excellent benefit package upon completion of the probationary period. This position is approximately 37.5 hours per week. Email cover letter, resume and references to resume@saskatooncrisis.ca
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Own transportation
- Valid driver's licence
- Public transportation is available
Technical Terminology
- Business
Specific Skills
- Type and proofread correspondence, forms and other documents
- Sort, process and verify applications, receipts and other documents
- Send and receive messages
- Provide general information to clients and the public
- Prepare equipment or software for type of document
- Prepare and format page presentation
- Perform basic bookkeeping tasks
- Compile data, statistics and other information
- Receive and forward telephone or electronic enquiries
- Maintain and prepare reports from manual or electronic files, inventories, mailing lists and databases
- Process incoming and outgoing mail manually or electronically
- Prepare invoices and bank deposits
- Order supplies and maintain inventory
- Photocopy and collate documents for distribution, mailing and filing
Work Setting
- Not-for-profit organization
Area Of Specialization
- Statistics
- Publications and manuscripts
- Invoices
- Correspondence
- Reports
- Forms and records
Work Location Information
- Urban area
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Sitting for extended periods
Security and Safety
- Bondable
- Basic security clearance
- Enhanced reliability security clearance
- Criminal record check (abstract)
- Confidential security clearance
Keyboarding (Words Per Minute)
- 61 - 80 wpm
Business Equipment and Computer Applications
- Windows
- Word processing software
- Spreadsheet software
- MS PowerPoint
- MS Word
- Excel
- Electronic mail
- Database software
- General office equipment
- Data analysis software
- Accounting software
- Internet browser
- Simply Accounting
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