Job Order Detail

Description

At Innovation Credit Union, we redefine banking by helping Canadians simplify their lives and reach their financial goals by reinvesting profits into our members, our communities and our people. Now thats responsible banking!

THE POSITION: Reporting to the Member Service Supervisor, this position will provide members and potential members with a variety of services and will promote and sell cash and non-cash related deposit products and services with courtesy and accuracy. The incumbent will respond to member and potential member inquiries, and assist members to utilize the product and/or service that best meet their needs. Areas of responsibility include:
Utilizing on-line terminals process member transactions such as deposits, withdrawals, loan and utility payments, money orders, credit card advances, calculation of foreign and domestic exchange, telephone transfers, cheque cashing, electronic funds transfers, and automated cash machines
Process member transactions such as opening new memberships and new accounts, safety deposit box entry, rental & administration; night deposit, term deposits and RRSPs
Analyze members needs and assist members to utilize the products and services which best meet their needs
Foster business development through service excellence and product knowledge
Must have the ability to travel to and cover at all region branches as required
Innovations Travel Practice Guidelines will be followed for travel between branches

Here at Innovation Credit Union, we have a consistent set of expectations for all employees:
Actively participate in our constructive culture, promoting continual, effective two way communication
ALWAYS Create an Exceptional Service Experience  Internally & Externally
Strive for continuous progress to ensure our company gets better every day
Commitment to Continuous Learning & Professional Development
Continuous Leadership & Flexibility to perform other duties as assigned