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Thank you.
As our Administrative Assistant your duties will include, but are not limited to, the following:
- Provide exceptional customer service and support to our agents and policyholders
- Open, sort, and distribute incoming mail
- Work with excel spreadsheets and Word documents
- Maintain electronic and paper file system
- Data Entry of Hail Insurance applications
- Daily entry of cash receipts, balancing the bank deposit and preparing the deposit documents
- Investigate agent errors and issue error notices
- Process policy amendments
- Prepare outgoing mail
- Filing
- Receiving Notices of Loss and preparing paperwork for distribution to our adjusters, scrutiny of the resulting claim adjustment paperwork and issuing loss awards
**Insurance Industry Experience would be an asset**
Essential Skills
- Numeracy
- Writing
- Oral communication
- Working with others
- Critical thinking
- Computer use
- Significant use of memory
Transportation/Travel Information
- Own transportation
- Public transportation is available
Technical Terminology
- Business
Specific Skills
- Type and proofread correspondence, forms and other documents
- Sort, process and verify applications, receipts and other documents
- Send and receive messages
- Provide general information to clients and the public
- Perform basic bookkeeping tasks
- Receive and forward telephone or electronic enquiries
- Maintain and prepare reports from manual or electronic files, inventories, mailing lists and databases
- Process incoming and outgoing mail manually or electronically
- Prepare invoices and bank deposits
- Photocopy and collate documents for distribution, mailing and filing
Work Setting
- Private sector
Area Of Specialization
- Correspondence
- Contracts
- Reports
- Forms and records
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Bending, crouching, kneeling
- Sitting for extended periods
Keyboarding (Words Per Minute)
- 41 - 60 wpm
Business Equipment and Computer Applications
- Word processing software
- Spreadsheet software
- MS Word
- Excel
- Electronic mail
- General office equipment
- Accounting software
- Internet browser