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The Income Support Administrator is supervised on a daily basis by the Director of Central Services. The Income Support Administrator is responsible for providing direct client services and processing client benefits on behalf of the Social Assistance Program. He/She is responsible for the timely administration of benefits according to the established policy and ensuring that all client transactions and communications are accurately documented.
QUALIFICATIONS:
- Have a Certificate from a recognized post secondary institution in the Social Work field and a minimum of two (2) years experience
- Possess excellent public service delivery skills and the ability to communicate with all types of people in a professional and courteous manner.
- Possess the skills to operate a computer with various applications and sound knowledge of database development and management.
- Have sound knowledge and experience with case management with strong document management skills;
- Have sound knowledge and ability to administer all policies related to the Social Assistance Program.
- Experience in budget preparation and the ability to manage and monitor the programs budgets.
- Be punctual, dependable, and reliable and have sound knowledge of First Nations government infrastructure, community and protocols.
- Have the skill to manage confidential information according to program requirements and practices.
- Have a valid drivers license and own a reliable vehicle.
- Submit to pre-employment drug test and a criminal records check with resume.
- Submit three (3) written references with resume.