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Night Auditor

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Job Order #: 5682045

NOC: 6435
Employer Name:
TOWNEPLACE SUITES SASKATOON
Posted Date:
23-Apr-2019
Location:
SASKATOON
 
# of Positions:
1
Employment Terms:
Part Time
Length of Employment:
Permanent
Education:
Grade 12
Experience:
7-11 Months
Apply By:
28-Apr-2019
How to Apply?:
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Employer Name:
TOWNEPLACE SUITES SASKATOON
Contact Name:
Kyle Oliver
Contact Email:
kyle@Southtoongroup.ca


Description

The Hotel Night Auditor will be responsible for conducting a nightly audit, balancing and consolidating departmental ledger accounts, preparation of various hotel operating reports and taking over duties of the Front Office Cashier.
Hotel Night Auditors are required to work a late evening and usually through the night shift on the front desk. They will make room reservations, provide information and services to guests and receive payment for services as well as specific night duties including the entering of accounting information and hotel security.  In addition to their regular work duties, the Night Auditor must provide consistently high levels of customer service, ensuring that all hotel patrons enjoy their stay, and act as a spokesperson for the hotel at all times.

 

Skills and Abilities

Essential Skills
 - Reading text
 - Document use
 - Writing
 - Oral communication
 - Problem solving
 - Decision making
 - Critical thinking
 - Job task planning and organizing
 - Finding information
 - Computer use
 - Continuous learning
 - Significant use of memory
Transportation/Travel Information
 - Own transportation
 - Public transportation is available
Specific Skills
 - Take, cancel and change room reservations
 - Store and retrieve luggage
 - Secure guests' valuables
 - Register arriving guests and assign rooms
 - Provide information on hotel facilities and services
 - Process group arrivals and departures
 - Process guests' departures, calculate charges and receive payments
 - Process telephone calls
 - Process wake-up calls
 - Perform light housekeeping and cleaning
 - Maintain occupancy statistics
 - Investigate and resolve complaints and claims
 - Balance cash and complete balance sheets, cash reports and related forms
 - Arrange services required for guests with special needs
 - Work with minimal supervision
 - Customer service oriented
 - Keyboarding
 - Clerical duties (i.e. faxing, filing, photocopying)
 - Provide general information about points of interest in the area
 - Provide information about services available in the community
 - Follow emergency and safety procedures
Work Setting
 - Hotel
 - Hospitality industry
Business Equipment and Computer Applications
 - Word processing software
 - Spreadsheet software
 - Multi-line switchboard
 - Computerized reservation system
 - General office equipment
 - Internet browser
 - Basic computer skills (will train)

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