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As Vendastas UX Content Strategist, you are responsible for the strategy and execution of content across multiple applications and communication channels. You will collaborate with the UX team of interaction designers, visual designers, and writers/editors to produce user-friendly and informative experiences.
Responsibilities
Write high-quality technical content for VendastaUI copy, instructional text, system help, tooltips, onboarding systems, software release articles, marketing assets, etc.
Ensure in-app information is consistent, easy to find, easy to understand, and presented at the right moment in the user workflow
Assist with information architecture initiatives to determine proper navigation hierarchy, page structure, information schema, and content flexibility/repurposability
Develop relationships with Vendasta Partners to understand their industry and ensure our system communicates with them effectively utilizing familiar terminology
Work closely with Product Managers, Stakeholders, UX Designers, and Developers to define content requirements and achieve business goals
Qualifications
Bachelors degree or equivalent experience in UX, communications, or marketing
3+ years creating digital content.
Superior writing, editing, and proofreading skills
Experience in developing content strategy for large-scale, interactive systems that span multiple applications and communication channels
A diverse portfolio of work that demonstrates authored and edited web content
Proven ability to collaborate on complex projects to translate concepts into easy-to-understand interactive experiences
Experience planning for and developing useful, usable content including instructional text, error and confirmation messages, support content, etc.