Job Order Detail

Description

Competition # 2019-37-PFR-04
Duties and responsibilities:
- Provide excellent customer service to walk-in clients who pick-up and return program equipment.
- Perform retail sales functions including customer transactions and cash counts, maintain a balanced float, prepare sales reports and bank deposits.
- Verify that incoming documentation includes all required information to process and provide loan equipment.
- Communicate with clients and caregivers, health care professionals and the public regarding general program information, scheduling of repair appointments, clarifying requisition details, coordinating equipment pick-up and return.
- Ensure all equipment is clean, in good condition and properly identified prior to issue to clients.
- Accurately perform data entry of documentation including entry of requisition forms, repair work orders, equipment loans and returns.
- Assist with the coordination of delivery of equipment to clients and various health care facilities.
- Process Accessible Parking Program applications and provide necessary reporting and documentation to the Accessible Parking Program office in Saskatoon.  
- Other duties as assigned.

Qualifications:
Education:
- Grade 12 or equivalent
- Business school certificate/diploma is an asset
Skills:
- Basic knowledge with retail sales transactions, preparing and balancing bank deposits.
- Strong interpersonal and communication (written/verbal) skills, problem solving skills and attention to detail.
- Strong customer service skills and ability to deal with challenging and emotional clients.
- Strong working knowledge of Microsoft Office programs.
- Good knowledge of general office procedures and use of office equipment (fax, copier, shredder, etc.).
- Familiarity with the use of database programs.

Final Candidates are required to provide satisfactory criminal record checks including a vulnerable sector search.