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Operating Systems and Software
- Virtualization
Work Setting
- Help desk
- Computer hardware or software retailer/wholesaler
Specific Skills
- Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment
- Evaluate and install computer hardware, networking software and operating system software
- Operate master consoles to monitor the performance of computer systems and networks and to co-ordinate access and use of computer networks
- Load computer tapes and disks and install software and printer paper and forms
- Provide problem-solving services to network users
- Implement data, software and hardware security procedures
- Perform routine network start up and close down and maintain control records
- Perform data backups and disaster recovery operations
- Implement network traffic and security monitoring software, and optimize server performance
- Set up local area networks and connections to the Internet
Security and Safety
- Bondable
Own Tools/Equipment
- Computer
- Internet access
- Cellular phone
Transportation/Travel Information
- Own transportation
- Own vehicle
- Travel expenses paid by employer
Work Conditions and Physical Capabilities
- Physically demanding
- Manual dexterity
- Attention to detail
- Ability to distinguish between colours
- Combination of sitting, standing, walking
- Bending, crouching, kneeling
Computer and Technology Knowledge
- Word processing software
- MS Windows
- Linux
- Internet
- Database software
- Device drivers
- Networking software
- Networking hardware
- Networking security
- Servers
- Security software
- Mail server software
- Communication software
- MS Office
Personal Suitability
- Initiative
- Effective interpersonal skills
- Accurate
- Team player
- Excellent oral communication
- Excellent written communication
- Client focus
- Judgement
- Organized
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