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Service Consultant

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Job Order #: 5686507

Employer Name:
OK Tire and Auto Service on Park
Posted Date:
14-May-2019
Location:
REGINA
 
# of Positions:
1
Employment Terms:
Full Time
Education:
Grade 12
Experience:
3-5 Years
Apply By:
31-May-2019
How to Apply?:
This job is no longer taking applications

Application Information

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Employer Name:
OK Tire and Auto Service on Park

Employer Address:
 
1717 PARK ST
REGINA,SK
CANADA
S4N2G3

Contact Name:
Gord Carnahan

Contact Email:
gord@oktireparkstreet.com

Employer Website:
oktireparkstreet.ca



Description

Service Consultant  as part of the front-line staff this position is responsible for ensuring that all customers are provided with top-notch customer service, consultation and explanation of required vehicle services and tire requirements.  Detailed as:
Customer Service:  ensure customers are greeted and welcomed offering assistance and information when/if required.  
Pricing/Quotations:  responsible for handling sales, providing competitive quotes, negotiating, booking work orders, invoicing
Invoicing/Cash:  handle all payment transactions, balancing, float requirements
Showroom:  responsible for front showroom area, displays, housekeeping

 

Skills and Abilities

Essential Skills
 - Significant use of memory
 - Continuous learning
 - Computer use
 - Finding information
 - Job task planning and organizing
 - Critical thinking
 - Decision making
 - Problem solving
 - Working with others
 - Oral communication
 - Writing
 - Numeracy
 - Document use
 - Reading text
Transportation/Travel Information
 - Valid driver's licence
Credentials (certificates, licences, memberships, courses, etc.)
 - Not applicable
 - Not required
Specific Skills
 - Receive and log complaints
 - Order supplies and maintain inventory
 - Perform general office duties
 - Answer inquiries and provide information to customers
 - Arrange for refunds and credits
 - Arrange for billing for services
 - Explain the type and cost of services offered
 - Investigate complaints
 - Issue receipts and other forms
 - Receive payments
 - Receive credit and employment applications
 - Receive application forms
 - Sell merchandise
 - Access and process information
Work Setting
 - Private sector
Work Location Information
 - Urban area
Work Conditions and Physical Capabilities
 - Walking
 - Standing for extended periods
 - Attention to detail
 - Repetitive tasks
 - Tight deadlines
 - Work under pressure
 - Fast-paced environment
Security and Safety
 - Driving record check (abstract)
 - Driver's validity licence check
 - Bondable
Business Equipment and Computer Applications
 - Internet browser
 - Accounting software
 - General office equipment
 - Database software
 - Electronic scheduler
 - Electronic mail
 - Windows

 

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