Job Order Detail

Description

eHealth Saskatchewan is a Treasury Board Crown Corporation with a unique blend of healthcare and information technology services.  The Registries branch manages registration of/changes to records of vital events such as birth, marriage, death, etc. as well as processing the registration of legal name changes, registration of adoptions, etc.  

eHealth Registries is seeking a motivated and organized individual to join its client focused team.  The successful candidate will reference legislation (i.e. The Change of Name Act, Vital Statistics Act etc.), policies, procedures, and electronic databases to approve or deny requests regarding vital events and/or requests for health coverage.  This position also includes the processing of payments.



Your strong communication skills enable you to actively listen, acknowledge concerns, provide explanations, and specific detailed information to resolve difficult situations regarding eligibility verbally and in writing.   These situations may be via phone, email, online, and requires composing, editing and formatting a variety of written correspondence.  Clients may have language differences or other factors that create a barrier for communicating complex policies and procedures.  A component of this position is answering calls for our call center.  You will also be responsible for compilation of data or reports drawing from paper and electronic records to enter and retrieve data from databases.    



The successful candidate will have strong interpersonal and excellent communication skills to establish and maintain effective working and public relationships (customers, government officials, non-government agencies, legal counsel, etc.).  Strong computer and typing skills and a minimum typing speed of 40 WPM is required.