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We are looking for temporary support for our IT department to provide basic technical advice and support when installing, modifying or making minor repairs to internal users computer hardware and software requirements. This position can be modified for a high school student with the right qualifications and will make a great summer job since it is a three month term position
Reporting to the IT Specialist, the perfect candidate will have knowledge in:
Computer components and how they interact
Basic networking
Microsoft Office 365
Windows Operating System
Responsibilities include:
Installing hardware and components such as monitors, keyboards, printers and disk drives
Loading appropriate software packages such as operating systems, networking components and office applications
Assisting in the customization and adaptation of existing programs to meet user requirements
Monitoring Help Desk inquiries and may provide telephone, in-person and online support to end-users.
Performing other duties as assigned.
Computer and Technology Knowledge
- Windows
- Internet
- Hardware
- Device drivers
- Networking software
- Networking hardware
- Networking security
- Servers
- Applications - desktop
- Security software
- Office Suites
Essential Skills
- Reading text
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Finding information
- Computer use
Transportation/Travel Information
- Valid driver's licence
Credentials (certificates, licences, memberships, courses, etc.)
- Not required
- Not applicable
Work Setting
- Help desk
Work Conditions and Physical Capabilities
- Tight deadlines
- Repetitive tasks
- Manual dexterity
- Attention to detail
- Combination of sitting, standing, walking
Security and Safety
- Confidential security clearance