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As a key member of the Royal Ford team, the Sales Consultant brings to life the buying experience. This position reports to the Sales Manager and is responsible for managing all aspects of the New Car and Used Car Sales process from the point the customer walks into the dealership to the point of sale and beyond where the Sales Consultant will be passionate about building an ongoing relationship with the customer with the objective to create Brand loyalty.
The Sales Consultant is an expert listener and is a master at executing each process within the Sales cycle. The Sales Consultant is results oriented and has an eagle eye for "the details". They continually work at becoming a Product Knowledge expert and strive to provide each customer with a personalized retail experience.
The Sales Consultant is focused on achieving sales targets and utilizes the tools provided to them to assist them in their mission (such as ongoing training).
As a team player the Sales Consultants strives to develop collaborative relationships throughout the dealership.
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Willing to travel
- Valid driver's licence
Type Of Experience
- Salesperson/clerk
Work Setting
- Automobile dealership
Product Experience/Knowledge
- Automobile parts and supplies