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Budgetary Responsibility
- 0 - $100,000
Business Equipment and Computer Applications
- MS Excel
- MS PowerPoint
- MS Windows
- MS Word
- Central reservation system (CRS)
- MS Office
- MS Outlook
Additional Skills
- Supervise staff
- Recruit and hire staff
- Perform front desk duties
- Conduct training sessions
- Conduct performance reviews
Work Setting
- Bed and breakfast
- Hotel, motel, resort
Specific Skills
- Address customers' complaints or concerns
- Negotiate with clients for the use of facilities
- Implement marketing activities
- Establish work schedules
- Enforce policies and procedures
- Develop and implement policies and procedures for daily operations
- Assist clients/guests with special needs
Security and Safety
- Criminal record check
- Basic security clearance
Transportation/Travel Information
- Own transportation
Work Conditions and Physical Capabilities
- Combination of sitting, standing, walking
Ability to Supervise
- 5-10 people
Personal Suitability
- Initiative
- Effective interpersonal skills
- Flexibility
- Team player
- Excellent oral communication
- Excellent written communication
- Client focus
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