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PT Night Auditor. Must be available to work any other shift. The usual hours of work will be Friday and Saturday nights from 11pm - 7am. Previous Hotel experience required.
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Own transportation
- Public transportation is available
Specific Skills
- Take, cancel and change room reservations
- Store and retrieve luggage
- Register arriving guests and assign rooms
- Provide information on hotel facilities and services
- Process guests' departures, calculate charges and receive payments
- Process telephone calls
- Process wake-up calls
- Perform light housekeeping and cleaning
- Balance cash and complete balance sheets, cash reports and related forms
- Work with minimal supervision
- Customer service oriented
- Keyboarding
- Clerical duties (i.e. faxing, filing, photocopying)
- Provide general information about points of interest in the area
- Follow emergency and safety procedures
Work Setting
- Hotel
Business Equipment and Computer Applications
- Word processing software
- Spreadsheet software
- Multi-line switchboard
- Computerized reservation system
- Internet browser