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Customer Service Supervisor

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Job Order #: 5692275

Employer Name:
Regina Public Library
Wage/Salary Info:
$59,679.10 to $71,064.50
Posted Date:
13-Jun-2019
Location:
REGINA
 
# of Positions:
2
Employment Terms:
Full Time
Length of Employment:
Permanent
Education:
University Bachelor's Degree
Experience:
1-2 Years
Apply By:
24-Jun-2019
How to Apply?:
This job is no longer taking applications

Application Information

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Employer Name:
Regina Public Library

Contact Fax:
306-949-7273

Contact Email:
resumes@reginalibrary.ca

Employer Website:
https://www.reginalibrary.ca/about/current_opportunities



Description

Regina Public Library is recruiting for two Customer Service Supervisors located at Sherwood Village and Central Adult Branches.  The Customer Service Supervisor coordinates the daily workflow of the branch, supervises library clerks and pages and is responsible for the effective and efficient operation of the unit. This position oversees the provision of high quality customer service. The Customer Service Supervisor is responsible for long-range scheduling of branch staff, staff training for circulation and membership, and customer service delivery, collection promotion and maintenance, and responding to and resolving customer inquiries.

As a member of the service point supervisory team, the Customer Service Supervisor contributes to the planning and evaluation of services.  This position assumes responsibility for day to day operations in the absence of the Branch Manager.  The Customer Service Supervisor also delivers front-line customer service and contributes to coordinating program scheduling and delivery.

A job description and additional information about the position is available in the careers section of the RPL Web site at: www.reginalibrary.ca/about/current_opportunities

 

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