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Skills Required:
- Organisational skills
- Attention to detail
- Exceptional multitasker
- Excellent communication skills
- Strong customer service skills
Duties will include:
- Greeting all visitors and directing them to appropriate personnel
- Handling queries via phone, email and general correspondence
- Taking and ensuring messages are passed to the appropriate staff member on a timely basis
- Managing supplies such as stationery and other office supplies
- Assisting with mail when required
- Perform basic data entry when required
- Recording scale weights for customer tickets
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Own transportation
- Own vehicle
- Valid driver's licence
Additional Skills
- Provide basic information to clients and the public
- Order office supplies
- Maintain records
- Data entry
Specific Skills
- Send invoices
- Record and relay information
- Operate switchboard or telephone system
- Obtain and process information required to provide services
- Greet people and direct them to contacts or service areas
- Answer, screen and forward telephone calls
Work Setting
- Business services
Work Conditions and Physical Capabilities
- Fast-paced environment
- Repetitive tasks
Business Equipment and Computer Applications
- Word processing software
- Spreadsheet software
- Electronic mail
- General office equipment
- Accounting software
- Internet browser
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