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Reporting directly to the Financial Services Manager.
Major Duties and Responsibilities:
To provide friendly and courteous service and respond to customer inquiries, as well as distribute information.
Receive switchboard calls for the City of Yorkton, Gallagher Centre and Ticket Plus.
Keep up-to-date on events in the City and all facilities to ensure effective service.
Handle customer complaints and forward to appropriate departments.
Receive bookings for all City facilities and ensure proper information is obtained from customer and that payment is processed.
To provide information and ticket sales for Ticket Plus and sell lottery tickets to the public, following legal requirements related to the sale and distribution of Saskatchewan Lottery, along with having to balance and account for all sale transactions.
Act as a call desk for emergency situations to ensure patrons have a positive experience.
Process admissions, registrations and memberships for the facility.
Responsible for Ticket Plus, Sask Lottery and Water Park cash balancing.
Qualifications:
One year related cash handling experience in customer service environment.
Knowledge of accepted procedures for handling cash, balancing transactions, and completing revenue collection reports.
Knowledge of customer service principles and practices.
Possess computer skills.
Must possess good interpersonal communications and public relation skills.
Must possess and maintain RCMP security clearance.
Ability to work independently with minimum supervision.
Salary:
$17.86 per hour
Hours of Work:
Shift work, evening and weekend work is involved
Interested applicants are invited to apply online at www.yorkton.ca.
This competition closes June 28, 2019 at 4:00 pm
Security and Safety
- Basic security clearance
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