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Customer Service/Dispatch

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Job Order #: 5692563

Employer Name:
Loraas Environmental Services Ltd.
Wage/Salary Info:
Posted Date:
# of Positions:
Employment Terms:
Full Time
Length of Employment:
Completed at least some post-secondary
7-11 Months
Apply By:
How to Apply?:
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Employer Name:
Loraas Environmental Services Ltd.

Contact Email:


Loraas Environmental Services is currently looking to fill the position of Customer Service/Dispatch. Reporting to the Branch Manager, this individual is responsible for providing professional, courteous customer service predominantly via telephone and email.

- Greets visitors, inquires the nature of their business and directs them to the appropriate person
- Answers telephone and relays calls and messages
- Schedules call-ins and new customer requests (deliveries etc)
- Payment processing
- Completes supporting paperwork and data entry as required
- Processes incoming mail and faxes and distributes
- Assist customers with account-related requests
- Provide information about Company products, services, and service availability
- Research and resolve customer problems, acting as the customer liaison between departments
- Assist administration staff as required.
- Completes other duties as assigned

- High school diploma or GED required
- Post-secondary education in a related field preferred
- Strong customer service and troubleshooting skills
- Previous experience preferred
- Highly flexible, with solid interpersonal skills
- Able to effectively communicate both verbally and in writing
- Able to work well under pressure
- Strong attention to detail
- Computer literate, including effective working skills of MS Word, Excel and e-mail

We Offer:
- Family/team atmosphere where staff are valued and appreciated
- Excellent well maintained equipment and facilities
- Annual bonus incentive based upon performance and annual evaluation
- Blue Cross Benefits Plan
- Opportunities for learning, advancement, personal growth, and challenge
- Many other benefits and perks!


Skills and Abilities

Essential Skills
 - Computer use
 - Finding information
 - Working with others
 - Oral communication
 - Document use
 - Reading text


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