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Supervise the operation of retail east Indian grocery store.
Resolve problems that arise, such as customer complaints and supply shortages, Hire and train or arrange for the training of new sales staff, Supervise and co-ordinate sales staff and cashiers, Assign sales workers to duties and prepare work schedules, Prepare reports regarding sales volumes, merchandising and personnel matters
Sell merchandise to customers, Maintain specified inventory and order merchandise, Authorize payments by cheque and the return of merchandise
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Public transportation is available
Additional Skills
- Prepare work schedules
- Order merchandise
- Hire and train or arrange for training of staff
Supervisory Experience
- Retail salespersons and sales clerks
- Cashiers
Specific Skills
- Supervise and co-ordinate sales staff and cashiers
- Sell merchandise
- Resolve customer complaints and supply shortages
- Prepare reports on sales volumes, merchandising and personnel matters
- Maintain specified inventory
- Authorize payments by cheque
- Authorize return of merchandise
- Assign sales workers to duties
Work Setting
- Retail establishment
Ability to Supervise
- 11 - 15 people
- Staff in various areas of responsibility
Work Location Information
- On-site customer service
- Urban area
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Combination of sitting, standing, walking
Work Site Environment
- Non-smoking